Frequently Asked Questions

Nutrition and Quality

Q: What are mealworms?

A: Mealworms are the larval stage of the darkling beetle, and they make a highly nutritious and protein-rich feed for a variety of pets, including poultry (eg. chickens and quails), birds (eg. finches and magpies), reptiles (eg. bearded dragons and tortoises), frogs, tropical and freshwater fish (eg. cichlid and discus), small mammals, and even Invertebrates (e.g. tarantulas)!

Q: Are mealworms healthy for my pets?

A: Absolutely! Mealworms are rich in protein, fibre, and good fats which are essential for your pet’s growth and overall health, including better feather, scale, or shell quality, improved digestion, and increased vitality. Mealworms are a good source of vitamins such as vitamin B (B1, B2, and B3) and vitamin E, they are also rich in minerals such as iron, magnesium, phosphorus, copper, and zinc.

Q: Why should I choose mealworms as a feed for my pet?

A: Mealworms are a superb source of protein, vitamins, and healthy fats. They are a sustainable and natural choice that can significantly contribute to your pet’s well-being and happiness. Our mealworms are organically raised and are high in nutrition. They are perfect for ensuring your pets get a balanced diet. Plus, buying from us supports sustainable farming practices too!

Q: How many mealworms should I feed my pet?

A: The quantity depends on the species, size, and dietary needs of your pet. Remember, mealworms are a great source of protein and can form a vital part of a balanced diet.

Purchase and Delivery

Q: How can I purchase your mealworms?

A: You can easily order our mealworms through our website, through Facebook messenger, or simply give us a call on 0468956555! We accept various payment methods for your convenience.

Q: How long does it take for the mealworms to be delivered?

A: We aim to deliver your order as quickly as possible, typically within 3-5 business days. To ensure your mealworms arrive in the best condition, we carefully schedule our shipping. All interstate orders are shipped every Monday and Tuesday. This schedule helps us avoid weekend delays at postal facilities and ensures your mealworms spend the least amount of time in transit, arriving fresh and healthy at your doorstep.

Q: How can I purchase your mealworms?

A: You can easily order our mealworms through our website, through Facebook messenger, or simply give us a call on 0468956555! We accept various payment methods for your convenience.

Q: What should I do if my order doesn't arrive on time?

A: Please contact our customer service team, they would be happy to assist you.

Storage and Handling

Q: What is the shelf-life of your mealworms?

A: Mealworms should be stored in a cool, dark place. When stored properly in the refrigerator, our mealworms can last up to a few months.

Q: Do I need any special equipment to handle mealworms?

A: Not at all! Handling mealworms is easy. Once your order arrives, you can gently transfer the mealworms from the provided calico bag into your chosen container. To welcome them to their new home and help them replenish after their journey, we recommend offering them a treat, like slices of apple or carrot, for hydration.

Q: Can I freeze the mealworms for long-term storage?

A: Yes, freezing is a great way to store mealworms for extended periods. It will not affect their nutritional value.

Sustainability Practices

Q: How are your mealworms raised?

A: Our mealworms are carefully raised on organic feeds in a controlled environment ensuring they are healthy, nutritious, and free from harmful substances.

Q: How do you ensure the sustainability of your mealworm farming?

A: We’re proud to utilize eco-friendly farming practices, optimizing resource use and minimizing waste. Our commitment to sustainability ensures that we keep our carbon footprint minimal, making a positive impact on the environment with every mealworm we farm.

Q: Are mealworms a sustainable source of pet food?

A: Yes, mealworm farming is much more environmentally friendly compared to traditional farming. They require less space, less water, and produce fewer greenhouse gases. Plus, they're a delightful treat that your pets will absolutely adore!

Troubleshooting

Q: My pet isn't interested in the mealworms. What should I do?

A: Pets can be finicky eaters. Try introducing mealworms gradually or mixing them with their regular food.

Q: Any tips on introducing mealworms to my pet's diet?

A: Start by mixing mealworms with their regular food. Gradually increase the proportion of mealworms as your pet gets used to them.

Pricing and Promotions

Q: Do you offer any discounts for bulk purchases?

A: Yes, we have discounts for customers who buy in bulk, drop us an email. Please check our website for the latest deals and offers.

Q: Are there any ongoing promotions I should know about?

A: We have regular promotions. Keep an eye on our website or sign up for our newsletter to stay updated!

Q: How can I stay updated with your new products and offers?

A: The best way is to sign up for our newsletter and follow our Facebook page. We regularly share updates, news, and special offers.